Agensi Pekerjaan Migratesafe Sdn. Bhd. takes your privacy seriously.

Please read this policy. It contains information about what information we collect, when we collect it, and how we use it. It also tells you your rights in relation to it.

By providing us with your information you consent to its use as set out in this policy.

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We collect information about:

• our website visitors;

• workers;

• employers or recruiters;

• people who register for our service or do business with us.

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1. What we do

We provide recruitment services which include to:

1.1. assist employers to find workers and workers find jobs;
1.2. advertise job opportunities to workers;
1.3. handle contracts between workers or employers;
1.4. answer queries and complaints;
1.5. share information with third parties to help us to provide our services.

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2. The information we collect about you

When you sign up for our services, we may collect from you:

2.1. your name; address, email, telephone number, date of birth, identification;
2.2. job and educational history, references, or other relevant information;
2.3. information to enable us to provide our services;
2.4. sensitive information such as health records, financial information, marital status, and biometric data;
2.5. information about your business and the terms of any job offers you make;
2.6. information about our relationship with your or with the party for whom you work including records of meetings and discussions;
2.7. social media or information in the public domain;
2.8. marketing preferences.

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We may receive information about you from other sources. And we add this to the information which we already hold about you to help us better provide our services.

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3. How we use the information about you

We gather this information to allow us or our agents or subcontractors to process your registration and provide employment-related services. This may include to:

3.1. collect and store your information;
3.2. if you are a worker:

3.2.1. notify you of potential job opportunities;
3.2.2. assess and review your suitability for jobs;
3.2.3. introduce or promote you to employers;
3.2.4. make your information available to employers;

3.3. if you are an employer:

3.3.1. provide your job offers to workers;
3.3.2. advertise your job offers;
3.3.3. notify you of workers interested in your job offer;
3.3.4. introduce you to workers;
3.3.5. collect your statements and opinions about workers;

3.4. contact you about other services which may be of interest to you;
3.5. provide information to regulatory authorities or statutory bodies, and our legal or other professional advisers including insurers;
3.6. collect market information for analysis and research;
3.7. retain records in line with legal requirements;
3.8. do any other thing required to perform our services.

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We may aggregate information and statistics to monitor our website usage and to help us to improve our services. Statistics do not contain information that can identify you.

We may provide information to agencies for research and analysis. This helps us monitor and improve our services.
 

We or our agents may also contact you for feedback and comments on our services.

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4. Marketing

If we think it may be interest you, we may provide you with information about:

2.1. features of our website, other services, or products;
2.2. surveys, products, or services from carefully selected third parties.

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5. Cookies and other data-gathering technologies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. We use it to track how you use our website and compile statistical reports on website activity.

For more information on cookies please visit www.cookies.org or www.allaboutcookies.org.

You can set your internet browser not to accept cookies. The above websites will tell you how to remove cookies from your browser. However, if you remove the cookies from your browser some of our website features may stop working properly.

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6. How we protect your information 

We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: 

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6.1 firewall, antivirus technology and passwords; 

6.2 only provided limited access to employees; 

6.3 use passwords; 

6.4 only provide restricted access to employers on a recruitment portal; 

6.5 all data stored on Google Cloud Services; 

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We use reasonable efforts to safeguard your information. But we cannot guarantee the security of information transferred from you or to you via the internet. 

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7. Overseas transfers

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We may transfer information outside Malaysia. And we try to ensure that adequate protections are in place for its security which are equivalent to those in Malaysia. By submitting information, you consent to these transfers for the purposes specified.

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8. Access to your information and updating and correcting your information 

 

You can request a copy of the information we hold about you. If you would like a copy, please send us an email or a letter using our contact details below. 

We want to ensure that your information is accurate and up to date. If any information you provide to us changes, or if you wish to cancel your registration, let us know by sending us an email or letter to the addresses below. 

You may ask us, or we may ask you, to correct information you or we think is inaccurate. You may also ask us to remove inaccurate information. 

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9. Changes to this privacy policy 

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We keep our privacy policy under review. If we change it, we will post the changes on this page, and place notices on our website so that you may be aware of any changes. 

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We last updated this privacy policy on 17 October 2022. 

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10. How to contact us 

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We welcome your views about our website and our privacy policy. To contact us, please send us:

• an email to info@migratesafe.org; or 

• a letter to 1st Floor, Lot 10503, Jalan Setia Raja, Taman Stutong Indah, Kuching, Sarawak, 93350, Malaysia. 

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11. Links to other websites

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We may share links to other websites. But our policy only applies to our website so when entering other websites, you should read their privacy policy.